we offer a 14-day return policy. You have 14 days from receiving your order to request a return.

to be eligible:

• items must be unused, unopened, and in their original sealed packaging
• must include hygiene seal (if applicable)
• customers are responsible for the cost of return shipping

Returns are processed within 48 hours of receiving and inspecting your item. Once approved, your refund will be issued within 2-3 business days.

Please inspect your order as soon as it arrives. if anything is wrong, contact us immediately so we can sort it as quickly as possible.

No, we do not offer exchanges.

If you'd like a different product, simply return the item you have and place a new order.